Admin & Enablement

Managing Users, Teams, & User Groups

• How to Add and Remove Users in Brevity
• Teams Overview
• User Groups: Overview
• How to Create and Manage User Groups in Brevity
• External IDs for User Records
• Manage Existing Teams
• How to Merge Teams with the Team Merge Wizard
• Roles Overview
• Access and Permissions for Managers
• Managing Team Members

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Admin Settings

• Set up multi-factor authentication (MFA)
• Hiding the leaderboard
• Enabling Phone-Based Role Plays for your Brevity Organization
• Manage Supported Role Play Languages at the Organization Level
• Manage Supported Languages for Your Team
• Disabling Member-Level permissions to Create or View Courses 
• Manage Digest Emails

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Enablement Best Practices

• Facilitate Effective Team Coaching Sessions
• Run KPI‑First 1:1s Using Brevity
• Coach with Brevity: Manager Hub
• Best Practices: How to Create a Role Play in Brevity (Manager–Rep Performance Review Scenarios)
• Troubleshooting Low Scores for Top Performers
• Assign Next Practice and Track Follow‑Through

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User Logs

• Access & Actions Logs

Integrations

• Connect Amazon Connect to Meeting Analyzer
• Get Meeting Analyzer alerts in Slack

Managing Users & Teams

• Scoping a Team Admin to Specific Members with Sub-Teams