---
title: Admin & Enablement | Brevity Knowledge Base
description: Admin & Enablement
---

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1. [Brevity Knowledge Base](https://support.brevitypitch.com/en-us/knowledgebase)
2. [Admin & Enablement](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement)

# Admin & Enablement

## Managing Users, Teams, & User Groups

- [How to Add and Remove Users in Brevity](https://support.brevitypitch.com/en-us/knowledgebase/adding-and-removing-users)
- [Teams Overview](https://support.brevitypitch.com/en-us/knowledgebase/create-a-brevity-group)
- [User Groups: Overview](https://support.brevitypitch.com/en-us/knowledgebase/user-groups-overview)
- [How to Create and Manage User Groups in Brevity](https://support.brevitypitch.com/en-us/knowledgebase/how-to-create-and-manage-user-groups-in-brevity)
- [External IDs for User Records](https://support.brevitypitch.com/en-us/knowledgebase/external-ids-for-user-records)
- [Manage Existing Teams](https://support.brevitypitch.com/en-us/knowledgebase/manage-existing-groups)
- [How to Merge Teams with the Team Merge Wizard](https://support.brevitypitch.com/en-us/knowledgebase/how-to-merge-teams-with-the-team-merge-wizard)
- [Roles Overview](https://support.brevitypitch.com/en-us/knowledgebase/roles-overview)
- [Access and Permissions for Managers](https://support.brevitypitch.com/en-us/knowledgebase/access-and-permissions-for-managers)
- [Managing Team Members](https://support.brevitypitch.com/en-us/knowledgebase/managing-team-members-0)

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## Admin Settings

- [Set up multi-factor authentication (MFA)](https://support.brevitypitch.com/en-us/knowledgebase/set-up-multi-factor-authentication)
- [Hiding the leaderboard](https://support.brevitypitch.com/en-us/knowledgebase/en-us/knowledgebase/hiding-the-leaderboard)
- [Enabling Phone-Based Role Plays for your Brevity Organization](https://support.brevitypitch.com/en-us/knowledgebase/enabling-phone-based-role-plays-for-your-brevity-team)
- [Manage Supported Role Play Languages at the Organization Level](https://support.brevitypitch.com/en-us/knowledgebase/manage-supported-role-play-languages-at-the-team-level)
- [Manage Supported Languages for Your Team](https://support.brevitypitch.com/en-us/knowledgebase/manage-supported-languages-for-your-group)
- [Disabling Member-Level permissions to Create or View Courses](https://support.brevitypitch.com/en-us/knowledgebase/disabling-member-level-permissions-to-create-or-view-courses)
- [Manage Digest Emails](https://support.brevitypitch.com/en-us/knowledgebase/manage-digest-emails)

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## Enablement Best Practices

- [Facilitate Effective Team Coaching Sessions](https://support.brevitypitch.com/en-us/knowledgebase/group-coaching-sessions)
- [Run KPI‑First 1:1s Using Brevity](https://support.brevitypitch.com/en-us/knowledgebase/run-kpi-first-1-on-1s-using-brevity)
- [Coach with Brevity: Manager Hub](https://support.brevitypitch.com/en-us/knowledgebase/coach-with-brevity-manager-hub)
- [Best Practices: How to Create a Role Play in Brevity (Manager–Rep Performance Review Scenarios)](https://support.brevitypitch.com/en-us/knowledgebase/how-to-create-a-role-play-in-brevity-managers)
- [Troubleshooting Low Scores for Top Performers](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting-low-scores)
- [Assign Next Practice and Track Follow‑Through](https://support.brevitypitch.com/en-us/knowledgebase/next-practice-and-follow-through)

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## User Logs

- [Access & Actions Logs](https://support.brevitypitch.com/en-us/knowledgebase/access-logs)

## Integrations

- [Connect Amazon Connect to Meeting Analyzer](https://support.brevitypitch.com/en-us/knowledgebase/connect-amazon-connect-to-meeting-analyzer)
- [Get Meeting Analyzer alerts in Slack](https://support.brevitypitch.com/en-us/knowledgebase/get-meeting-analyzer-alerts-in-slack)

## Managing Users & Teams

- [Getting your team into Brevity: an admin's guide](https://support.brevitypitch.com/en-us/knowledgebase/getting-your-team-into-brevity-admin-guide)
- [Scoping a Team Admin to Specific Members with Sub-Teams](https://support.brevitypitch.com/en-us/knowledgebase/en-us/knowledgebase/scoping-a-team-admin-with-sub-teams)

- [New Features and Updates](https://support.brevitypitch.com/en-us/knowledgebase/new-features-and-updates#main-content)

    - [Training Plans](https://support.brevitypitch.com/en-us/knowledgebase/new-features-and-updates#training-plans)
    - [Meeting Analyzer](https://support.brevitypitch.com/en-us/knowledgebase/new-features-and-updates#meeting-analyzer)
    - [Role Play](https://support.brevitypitch.com/en-us/knowledgebase/new-features-and-updates#role-play)
    - [Administration](https://support.brevitypitch.com/en-us/knowledgebase/new-features-and-updates#administration)
- [Overview & Getting Started](https://support.brevitypitch.com/en-us/knowledgebase/overview-getting-started#main-content)

    - [What is Brevity?](https://support.brevitypitch.com/en-us/knowledgebase/overview-getting-started#what-is-brevity)
    - [Getting Started](https://support.brevitypitch.com/en-us/knowledgebase/overview-getting-started#getting-started)
- [Admin & Enablement](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#main-content)

    - [Managing Users, Teams, & User Groups](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#managing-users-teams-user-groups)
    - [Admin Settings](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#admin-settings)
    - [Enablement Best Practices](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#enablement-best-practices)
    - [User Logs](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#user-logs)
    - [Integrations](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#integrations)
    - [Managing Users & Teams](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#managing-users-teams)
- [Using Brevity](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#main-content)

    - [Agent Hub](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#agent-hub)
    - [Creating Role Plays](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#creating-role-plays)
    - [Creating & Managing Assignments](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#creating-managing-assignments)
    - [Creating Training Plans](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#creating-training-plans)
    - [Repository](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#repository)
    - [Practicing Role Plays](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#practicing-role-plays)
    - [Working Through Your Training Plan](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#working-through-your-training-plan)
    - [Meetings](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#meetings)
    - [Playbook](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#playbook)
- [Scores, Feedback, & Analytics](https://support.brevitypitch.com/en-us/knowledgebase/scores-feedback-analytics#main-content)

    - [Viewing Feedback](https://support.brevitypitch.com/en-us/knowledgebase/scores-feedback-analytics#viewing-feedback)
    - [Interpreting Results](https://support.brevitypitch.com/en-us/knowledgebase/scores-feedback-analytics#interpreting-results)
    - [Reporting & Analytics](https://support.brevitypitch.com/en-us/knowledgebase/scores-feedback-analytics#reporting-analytics)
    - [Training Plans](https://support.brevitypitch.com/en-us/knowledgebase/scores-feedback-analytics#training-plans)
- [IT, Security, & Compliance](https://support.brevitypitch.com/en-us/knowledgebase/it-security-compliance#main-content)

    - [Network & Access](https://support.brevitypitch.com/en-us/knowledgebase/it-security-compliance#network-access)
- [Troubleshooting](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting#main-content)

    - [Account & Access Issues](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting#account-access-issues)
    - [Audio & Role Play Issues](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting#audio-role-play-issues)
    - [Assignments & Scoring](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting#assignments-scoring)
    - [Integrations](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting#integrations)
- [Known Issues & Status](https://support.brevitypitch.com/en-us/knowledgebase/known-issues-status#main-content)

    - [Active Known Issues](https://support.brevitypitch.com/en-us/knowledgebase/known-issues-status#active-known-issues)
    - [Resolved Known Issues](https://support.brevitypitch.com/en-us/knowledgebase/known-issues-status#resolved-known-issues)

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