Understanding Meeting Analyzer
A tab-by-tab guide to what Meeting Analyzer shows you.
A guide to what each part of Meeting Analyzer shows you. Use the Dashboard and Team tabs to see where people and teams stand, the Coverage tab to confirm your data is complete, and the Meetings tab to open and review any individual call.
How the tabs fit together: Dashboard and Team are insight views — they roll up scores and trends so you can see where to focus. They don't open individual calls (with one exception: the Meetings to Review widget on the Dashboard). To open and read a specific meeting, go to the Meetings tab and drill in.
Choosing what you're looking at
Two controls at the top of the Dashboard set the scope of everything below them:
- Time range — This week, Last week, Last 30 days, or This quarter.
- Scope — org admins can switch between Org, Team, or Me; choosing Team reveals a second dropdown to pick which team. Reps see their own data — their own scores, their own coverage summary, and their own meetings.
Dashboard — your weekly home
The Dashboard is the at-a-glance read on performance for whatever scope and time range you've selected.
Top KPIs (left): two quick health dials — the percent of users connected and the percent of scheduled meetings transcribed — shown as donut charts with the percentage in the center.
KPI tiles:
- Average score — the average across meetings in the period, with a trend arrow comparing it to the previous period. A color bar beneath it breaks the meetings into On track (green), Watch (yellow), and Needs help (red); hover to see how many fall in each band.
- Meetings — how many meetings happened in the period, with a trend versus the previous period.
- Active members — how many people ran one or more calls in the period (e.g., "2 of 11").
Strengths & Risks — a side-by-side of where the group is consistently doing well (Strengths, left) versus where it's slipping (Risks, right). It's built from the scored coaching criteria across the team's meetings: a criterion appears as a Strength when its average lands in the On-track range (70+) and as a Risk when it's in the Needs-help range (below 55). Criteria in the middle Watch band (55–69) aren't shown in either list, so you only see clear wins and clear problems. Each item shows its current score and how it's moved versus the prior period.
Daily Recap — a plain-language coaching summary for the selected window, followed by a row of headline stats (overall average score, number of red meetings, lowest-scoring criterion, and scheduled-meeting coverage, e.g., "14 of 46").
Teams — each team listed and sorted by score (highest first), with its member count, score, meeting count, and the On track / Watch / Needs help breakdown. This is an overview only — the team rows aren't clickable.
Signals (right) — a narrative read on the most important patterns in the period: the biggest risks worth a leader's attention, and the bright spots worth recognizing.
Meetings to Review (bottom) — a shortlist of specific calls, grouped into Attention (lowest-scoring / most urgent first), Wins, and Upcoming. This is the one place on the Dashboard you can click straight into an individual meeting.
Team — coaching the whole team
Available to managers and leaders (reps see their own slice). Top to bottom:
- Performance by stage — every member with an overall score, a trend, and a score for each meeting type they run (a dashed line means that meeting type doesn't apply to them). Includes a distribution bar showing how the team splits across On track / Watch / Needs help. You can search for a specific member to focus this widget.
- Score trends — line graphs of how scores are moving over recent weeks, viewable by team and by meeting type.
- Weekly heat map — meeting types by week with a score in each cell and a change column, sortable by latest week, high-to-low, biggest gain, biggest decline, or name.
- Member by meeting type — each member's latest score per meeting type with a small sparkline of recent weeks.
- Member leaderboard (right) — top performers by overall score. Reps with too few meetings to be meaningful are flagged as provisional.
- Highlights — wins and items needing attention for the week.
- Biggest movers — who improved or dropped the most.
- Suggested focus areas — recommended coaching priorities, how many reps each affects, and a suggested action.
These views reflect the time range you select at the top.
Coverage — can you trust the numbers?
Coverage shows how much of your team's activity is actually being captured, so you know the scores reflect the full picture. Managers and admins see team and org coverage; a rep sees their own coverage summary.
User coverage — what percent of licensed users have integrations enabled (inconsistent coverage means inconsistent analysis). It shows three measures:
- Listener integration — the share of users with a recording integration connected
- Calendar integration — the share with a calendar connected
- Both enabled (fully analyzable) — the share with both
A by team breakdown shows the same three measures per team, and a users to follow up with list flags people who aren't fully set up — with each person's team, the gap, and which integration (listener or calendar) is missing. You can search for a user, filter by team, and sort by largest gap.
Meeting coverage — how completely your scheduled meetings were transcribed (missing transcription means missing analysis). A summary bar splits meetings into fully transcribed, partial, no transcription, and other. Below it, reason tables explain why audio was missed on partial transcripts and why nothing was captured on no-transcript meetings, plus a bot join time vs. calendar start view. (Reasons may show as "unknown" depending on the meeting.)
If coverage is low, it usually points to setup gaps (a rep who hasn't connected recording or their calendar) rather than a problem with Brevity. Work the follow-up list to close the gaps.
Meetings — the full list and the single-call view
The Meetings tab is the complete history of your meetings — completed calls plus any still pending at the top — sorted by score with the lowest first. Select any meeting to open the single-call view.
The single-call view shows:
- Header — the meeting name, date, its detected classification (e.g., "brief check-in call") with a confidence indicator, and the length.
- Composite score (top right) — the overall score for the call.
- Stage breakdown — the call broken into stages (for example, Opening & Connection, Purpose Clarification, Next Steps & Closure). Each stage lists its scoring criteria, the weight each carries, and supporting quotes from the conversation with timestamps and speaker. These roll up into the composite score.
- Coaching feedback (right) — written coaching for the call. (If it hasn't been produced yet, you'll see a "not yet generated" note.)
- Meeting details — duration, participants, and the talk-time split between participants.
A full, scrollable transcript is coming soon to the single-call view. Video playback isn't part of the new view. (For now, supporting quotes are pulled from the transcript and shown alongside each criterion.)
What the scores mean
- On track / Watch / Needs help — the three health bands used throughout Meeting Analyzer, shown as green / yellow / red. They're score-based: Needs help is below 55, Watch is 55–69, and On track is 70 or above. The Meetings list can be filtered by these bands.
- Composite score — each meeting's overall score, built from its weighted stage criteria.
- Score trend / change column — how a score has moved compared to the prior period.
Need help? Reach out to your Customer Success Manager.