---
title: Troubleshooting | Brevity Knowledge Base
description: Troubleshooting
---

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1. [Brevity Knowledge Base](https://support.brevitypitch.com/en-us/knowledgebase)
2. [Troubleshooting](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting)

# Troubleshooting

- [Troubleshooting Guided Setup, Knowledgebase, Curriculum, and Assignment Creation](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting-guided-setup-knowledgebase-curriculum-and-assignment-creation)

## Account & Access Issues

- [Trouble Logging In](https://support.brevitypitch.com/en-us/knowledgebase/help-trouble-signing-in)
- [Didn’t Get the Invite or Verification Email](https://support.brevitypitch.com/en-us/knowledgebase/didnt-get-invite-email)
- [Seeing a Paywall When You Shouldn’t](https://support.brevitypitch.com/en-us/knowledgebase/seeing-a-paywall)

## Audio & Role Play Issues

- [Troubleshooting: AI Stopped Responding, Partial Score, or Transcript Missing](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting-ai-stopped-responding-partial-score-or-transcript-missing)
- [Camera or Microphone Not Working? Start Here](https://support.brevitypitch.com/en-us/knowledgebase/camera-or-microphone-not-working-start-here)
- [First-Time Setup: Allow Camera & Microphone Access](https://support.brevitypitch.com/en-us/knowledgebase/first-time-setup-allow-camera-microphone-access)
- [Audio & Role Play FAQ: It Worked Before — Why Did It Stop?](https://support.brevitypitch.com/en-us/knowledgebase/audio-role-play-faq-it-worked-before-why-did-it-stop)
- [Troubleshooting Camera and Microphone Issues](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting-camera-and-microphone-issues)
- [Why is my video only partially uploaded?](https://support.brevitypitch.com/en-us/knowledgebase/why-is-my-video-only-partially-uploaded)

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## Assignments & Scoring

- [Brevity Assignments: Troubleshooting & FAQs](https://support.brevitypitch.com/en-us/knowledgebase/faqs-assignments-in-brevity)
- [I Can't Find My Assignment](https://support.brevitypitch.com/en-us/knowledgebase/cant-find-assignment-)
- [My Role Play Ended Early or Got Interrupted](https://support.brevitypitch.com/en-us/knowledgebase/role-play-ended-early-or-got-interrupted)

## Integrations

- [Troubleshooting "No reply address provided" error when connecting Outlook Calendar](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting-no-reply-address-provided-error-when-connecting-outlook-calendar)

- [New Features and Updates](https://support.brevitypitch.com/en-us/knowledgebase/new-features-and-updates#main-content)

    - [Training Plans](https://support.brevitypitch.com/en-us/knowledgebase/new-features-and-updates#training-plans)
    - [Meeting Analyzer](https://support.brevitypitch.com/en-us/knowledgebase/new-features-and-updates#meeting-analyzer)
    - [Role Play](https://support.brevitypitch.com/en-us/knowledgebase/new-features-and-updates#role-play)
    - [Administration](https://support.brevitypitch.com/en-us/knowledgebase/new-features-and-updates#administration)
- [Overview & Getting Started](https://support.brevitypitch.com/en-us/knowledgebase/overview-getting-started#main-content)

    - [What is Brevity?](https://support.brevitypitch.com/en-us/knowledgebase/overview-getting-started#what-is-brevity)
    - [Getting Started](https://support.brevitypitch.com/en-us/knowledgebase/overview-getting-started#getting-started)
- [Admin & Enablement](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#main-content)

    - [Managing Users, Teams, & User Groups](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#managing-users-teams-user-groups)
    - [Admin Settings](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#admin-settings)
    - [Enablement Best Practices](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#enablement-best-practices)
    - [User Logs](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#user-logs)
    - [Integrations](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#integrations)
    - [Managing Users & Teams](https://support.brevitypitch.com/en-us/knowledgebase/admin-enablement#managing-users-teams)
- [Using Brevity](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#main-content)

    - [Agent Hub](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#agent-hub)
    - [Creating Role Plays](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#creating-role-plays)
    - [Creating & Managing Assignments](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#creating-managing-assignments)
    - [Creating Training Plans](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#creating-training-plans)
    - [Repository](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#repository)
    - [Practicing Role Plays](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#practicing-role-plays)
    - [Working Through Your Training Plan](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#working-through-your-training-plan)
    - [Meetings](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#meetings)
    - [Playbook](https://support.brevitypitch.com/en-us/knowledgebase/using-brevity#playbook)
- [Scores, Feedback, & Analytics](https://support.brevitypitch.com/en-us/knowledgebase/scores-feedback-analytics#main-content)

    - [Viewing Feedback](https://support.brevitypitch.com/en-us/knowledgebase/scores-feedback-analytics#viewing-feedback)
    - [Interpreting Results](https://support.brevitypitch.com/en-us/knowledgebase/scores-feedback-analytics#interpreting-results)
    - [Reporting & Analytics](https://support.brevitypitch.com/en-us/knowledgebase/scores-feedback-analytics#reporting-analytics)
    - [Training Plans](https://support.brevitypitch.com/en-us/knowledgebase/scores-feedback-analytics#training-plans)
- [IT, Security, & Compliance](https://support.brevitypitch.com/en-us/knowledgebase/it-security-compliance#main-content)

    - [Network & Access](https://support.brevitypitch.com/en-us/knowledgebase/it-security-compliance#network-access)
- [Troubleshooting](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting#main-content)

    - [Account & Access Issues](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting#account-access-issues)
    - [Audio & Role Play Issues](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting#audio-role-play-issues)
    - [Assignments & Scoring](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting#assignments-scoring)
    - [Integrations](https://support.brevitypitch.com/en-us/knowledgebase/troubleshooting#integrations)
- [Known Issues & Status](https://support.brevitypitch.com/en-us/knowledgebase/known-issues-status#main-content)

    - [Active Known Issues](https://support.brevitypitch.com/en-us/knowledgebase/known-issues-status#active-known-issues)
    - [Resolved Known Issues](https://support.brevitypitch.com/en-us/knowledgebase/known-issues-status#resolved-known-issues)

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