Accessing your Role Play Assignments
You can find any role plays that have been assigned to you on the Brevity Assignments tab. Here, you can see a list of all available role plays and choose a role play assignment to practice. Simply click on the assignment name to access the role play.
Note that Brevity group and team administrators will see an intermediary screen between the Assignments page and the preview screen. On this intermediary screen, administrators can click other users' names to see a history of role plays for the selected user. If you are an administrator and you want to complete the role play yourself, click your own name on this intermediary screen, and you will be taken to the role play preview screen.
Preparing for a Role Play
Before completing a Brevity role play, the preview screen provides important information about the conversation context, AI persona, and conversation goals. Carefully review this information as you prepare for the role play.
Conversation History
As you complete this role play assignment, historical recordings appear in a list in the conversation history panel. You can click on each historical recording to watch the recording and access feedback about that conversation. For more information, see:
Role Play Context
The section titled What you're talking about includes important information about the context of the conversation. This might include information about where this conversation falls in the sales cycle, what your general goals for the conversation are, or other information that will help establish a frame of reference for the conversation.
Note that some role plays can include multiple contexts. When that is the case, Brevity assigns one of the available contexts at random, and you can choose to select a different available context by clicking the context drop-down menu.
AI Persona Details
The section titled Who you're talking to includes information about your AI conversation partner. This can include information about their role, company, background, and business objectives. It is important to read this section thoroughly to understand what the AI persona might be seeking to achieve in this conversation.
Note that some role plays can include multiple personas. When that is the case, Brevity assigns one of the available personas at random, and you can choose to select a different available persona by clicking the persona drop-down menu.
Milestones
The milestones panel includes information about your objectives for the conversation. Each role play includes one target milestone, which is the ultimate goal for the conversation. Often, there are multiple smaller milestones that can help you orient and build the conversation toward the target milestone. It is important to read and understand the milestones before beginning a role play. Role play scores are ultimately calculated based on whether and how effectively you achieve the milestones.
Accessing the Role Play Practice Window
When you are ready to start the role play, click Start Practice.
Completing a Role Play
Role Play Settings and Options
Before beginning a role play conversation, you can adjust your devices, choose an AI response speed, select the language for the role play conversation, and more. For more information, see:
Performing a Role Play
When you are ready to begin the role play conversation, click Start Recording. A voice prompt will count down from three, then you can start speaking. To ensure the best role play experience, keep these tips in mind:
- Use the milestones to guide your conversation. Remember that your results and feedback will be focused on how successful you were in achieving the milestones for the conversation.
- Ensure that your microphone and speaker devices are set up correctly, and enunciate clearly to achieve the best results.
- Acknowledge the AI persona's points and questions. Avoid adhering too closely to a prepared script, and make sure you are responding to the persona's ideas.
In some cases, the AI persona will end the conversation. If the conversation has reached its natural conclusion, you can also end the conversation by clicking End Conversation.
Congratulations! You have completed a Brevity role play!
Post-Role Play
After the conversation has concluded, you will receive an overall score. You have the option of immediately practicing the same conversation, or exiting practice to review more detailed feedback about the conversation. For more information, see: