In Brevity, a Course is a structured role play scenario designed to train users in specific sales skills, improve their ability to achieve their sales objectives, and ultimately increase revenue. Each course is composed of a series of customizable elements and activities that enable a comprehensive and interactive training experience. Those elements are:
- Basic Info
- Contexts
- Topics
- Personas
Courses provide the role play content for assignments, which can be assigned to users in order for them to practice the content created in the course. You can create and manage courses from the Courses tab in the Brevity navigation panel.
Note that both Team Admins and Group Admins can create courses, but there are differences regarding courses created by these user types.
Team Admins:
- Can create courses at the All Team level.
- Can create courses within any group.
Group Admins:
- Can create courses at the All Team level.
- Can create courses within their group.
Additionally, only Team Admins can share courses between groups, or from the All Team level to specific groups.
Our recommendation is that if a course will be used by multiple groups, or if your organization does not use groups to organize users, courses should be created at the All Team level by a Team Admin. If a course will be used by only one group, the course should be created at that group level by either a Team Admin or a Group Admin. For more information, see:
Courses can be created manually, or they can be created with the assistance of Ella. The articles in this section will be focused on manual course creation. For instructions on creating a course with Ella, see:
To begin creating a course:
- In the bottom-left corner of the Brevity window, ensure that you have the correct group selected.
- Click the Courses tab in the Brevity navigation panel.
- Click Create Course.
The Create New Course workflow appears. The process of creating a course involves the steps outlined in the other articles in this section. They are: