---
title: Set up multi-factor authentication (MFA)
description: Require a second login factor across your organization. Brevity MFA supports authenticator apps, passkeys and security keys, and one-time recovery codes, with a grace period and SSO/SAML exemption.
---

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# Set up multi-factor authentication (MFA)

## Require a second login factor across your organization, with a grace period and enrollment tracking.

Multi-factor authentication (MFA) adds a second step to sign-in, so a password alone isn't enough to get into Brevity. Admins can require MFA across the whole organization, give existing users a grace period to enroll, and see at a glance who's covered.

### Overview

With MFA turned on, users confirm their identity with a second factor after their password. Brevity supports:

- **Authenticator apps (TOTP)** — a rotating 6-digit code from an app like Google Authenticator, Microsoft Authenticator, or 1Password.
- **Passkeys and security keys** — a device passkey or hardware security key, used as a second factor.
- **One-time recovery codes** — a set of backup codes to keep somewhere safe, for when a user doesn't have their usual factor on hand.

MFA is **off until an admin turns it on** for the organization, and enrollment is per user.

### What admins can do

- **Require MFA across the org** so every user must set up a second factor.
- **Set a grace period** for existing users, giving them a window to enroll before it's enforced.
- **Enroll new users at first login** so they set up MFA when they join.
- **See who's covered** from a single view of enrollment status across the org.

### Turning on MFA for your organization

MFA is enabled per organization. To get set up, talk to your Customer Success Manager to turn on MFA for your account; then, as an admin, require it and set your grace period. 

Once required:

- **Existing users** are prompted to enroll and have until the end of the grace period to do so.
- **New users** are prompted to set up MFA at first login.

### Enrolling as a user

When MFA is required for your org, Brevity walks you through enrollment at sign-in:

1. Choose a second factor — an **authenticator app** or a **passkey / security key**.
2. Follow the prompts to register it.
3. **Save your recovery codes** somewhere safe. If you ever lose access to your second factor, a recovery code gets you back in. \[SCREENSHOT-2\]

### If your organization uses SSO or SAML

If you sign in to Brevity through single sign-on (SSO/SAML), you keep authenticating through your own identity provider — MFA is handled there, and there's **nothing to change in Brevity**. Your identity provider's own MFA policy applies.

### FAQ

**Which second factors can we use?**  
Authenticator apps (TOTP), passkeys and security keys, and one-time recovery codes as a backup.

**We're on SSO — do we need to turn this on?**  
No. SSO/SAML organizations authenticate through their identity provider, which handles MFA. There's nothing to configure in Brevity.

**What happens to existing users when we require MFA?**  
They're prompted to enroll and have until the end of the grace period you set. New users enroll at first login.

**What if a user loses their phone or security key?**  
They use one of their one-time recovery codes to sign in, then set up a new factor. Encourage users to store recovery codes safely when they enroll.

**Can an admin see who has set up MFA?**  
Yes — enrollment status across the org is visible in a single view.

---

**Need help?** Reach out to your Customer Success Manager.

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