What's New in Brevity

This month's release is all about making practice and pipeline data feel real — starting with the biggest addition to role plays since we launched.

Screen Share in Role Plays

Users can now share their screen during a role play, and the AI reacts to what's on screen. Whether your team pitches from a deck, demos a product, or walks through a proposal, they can now practice with the actual visuals in front of them.

The AI partner sees the screen in real time, references what's being shown, and adjusts the conversation accordingly. If a rep advances to the pricing slide, the persona can ask about the mid-tier. If a demo gets stuck, the persona reacts to what's actually happening on the screen — not to a generic transcript.

Milestones can even grade on-screen behavior — like whether a rep talked through the pricing slide or just read it aloud. So admins building role plays for visual-heavy pitches can finally coach reps on whether they're talking to their slides or over them.

Screen share is captured alongside the standard recording, so managers see the full picture during review — both the camera feed and the screen the rep was driving.

Screen Share is desktop-only at launch and is available for orgs on our LiveKit voice stack. Your Customer Success Manager can confirm eligibility and walk you through setup.

Learn more about Screen Share in Role Plays →

New Integrations

Native RingCentral integration

Brevity now connects natively to RingCentral. If your team runs calls through RingCentral, you can connect your account in about two minutes from the Integrations page — and from that point forward, every phone call and video meeting flows into Brevity automatically.

There's no bot to invite, no uploads, and no new habits for your reps. Brevity pulls each call directly from RingCentral via API, transcribes it with speaker identification, and runs the full analytics pipeline: coaching signals, compliance checks, risk scoring, and action items.

On first connection, we backfill your last 90 days of call history so you have meaningful data from day one. New calls show up in Brevity within minutes of hanging up.

Included on all paid plans at no extra cost.

Learn how to connect RingCentral →

Salesloft Conversations integration

Brevity now connects to Salesloft Conversations. Connect once with a Salesloft Admin API key, and every Salesloft conversation flows into Brevity automatically — audio, transcripts, and the full analytics pipeline. Like RingCentral, the integration includes a 90-day historical backfill on first connect.

Learn how to connect Salesloft →

Smarter, Context-Aware Personas

Personas now behave like the conversation they're actually in.

We restructured how personas are generated so they no longer default to demanding hard data or ROI before engaging — a long-standing pain point that made warm outreach scenarios feel unrealistic. A LinkedIn-sourced persona on a warm intro call now behaves like a curious first conversation, not a procurement review.

The same persona also adapts its behavior based on the context you assign it to. Drop a persona into a "warm outreach" context and they'll be open and curious; drop the same persona into a "formal review" context and they'll be skeptical and analytical. You get a more realistic experience across scenario types without rebuilding personas one by one.

We also fixed the most common cause of voice mismatches, where personas would occasionally speak in a voice that didn't match their assigned avatar.

These improvements apply automatically to new personas and to any persona you regenerate. There's nothing to configure.

Learn more about Cloning & Editing a Context and Cloning and Editing a Persona.

Enterprise-Ready Training Plans

We shipped a round of Training Plan enhancements built for enterprise scale.

Per-Training-Plan weekly digests now show managers exactly which learners are overdue, at risk, on track, not started, or completed — with names, progress percentages, and due dates. Each Training Plan gets its own email, so a manager can see at a glance where each program stands rather than digging into a single aggregate roll-up.

Team admins get scoped digests too. Previously, only org-level admins received manager notifications. Now team admins get the same per-Training-Plan digests, scoped to the learners on their team — so a line manager only sees the people they actually manage.

Certification attempt limits let admins cap the number of tries on a final scenario. Pass/fail handles itself at scale — no manual review required when a learner runs out of attempts.

Performance at scale. The Training Plan assignments page went from 30+ seconds back to under 2 seconds for our largest accounts, along with a round of fixes for orgs with hundreds of users. Modals, the "Add User" flow, and admin views all hold up cleanly at enterprise scale.

See the updated Training Plan Notifications →

As always, reach out to your Customer Success Manager if you want a walkthrough of anything. We're here to help.